Nestle Toll House

Reviews about Nestle Toll House

• 1 / 5

  By Douglas Zelaya
  They got my order wrong and couldn't answer my questions. Also, terrible prices $5:99 for a scoop of ice cream and an old cookie all on a cheap paper plate.
  
  February 03, 2017
• 1 / 5

  By tyna diaz
  Very very very rude service by the manager Lisa. I ordered a Thai Iced Tea Boba and when it was given to me I was concerned because instead of the traditional amber and cream color this drink was watery like orange juice. I asked for my money back because I was afraid to try to order another and I was afraid to even taste this drink. The cashier said "No refund No exchange"! So I said that I understand the rules but you cant give me an incorrect drink and keep my money. I asked for someone that can help us out. He called the manager Lisa by phone who told me she can do nothing, she said why didn't I taste it and I told her the drink looks very weird, so I asked for the corporate office or the owners number. She said there is no owner and told me to google the corporate office myself and told me to get out of her store before she calls security on me because she says she does not have time to sit on the phone with me while I struggled to figure out which corporate office to chose on google. She was so threatening, continued to tell me to get out and did not try to solve the issue. I never raised my voice. Things never escalated. I simply kept asking for help or a phone number to someone in charge. She did nothing to solve the problem! She made it ugly and mean. This store needs a new manager. Lisa has zero problem solving skills, zero managerial skills and zero customer service skills. I would love to talk to the owner.
  January 14, 2017
• 2 / 5

  By GARRETT FIDUCIA
  The nestle cookies you buy at the store and back yourselves taste better than these
  December 12, 2016